Street Cleansing, Refuse and Recycling
- Responsive customer service over the web, by phone, email and text
- Rapid information flow to teams on the street via mobile devices
- Effective deployment of staff with works scheduling and hot spot identification and contractor communications
- Performance monitoring and reporting
- As a Call Centre or “One Stop Shop” system, makes location and technical information easily accessible enabling staff to record requests and complaints efficiently
- Integration with Customer Relationship Management Systems provides a single interface for operatives to log incidents
- Handles all refuse/recycle collection processes
- Handles all street cleansing processes including features such as litter bins, shop frontages, subways, and road-channels and tasks
- Maximise your use of resources by identifying hot spots via mapping
- Statistical data can be used to satisfy most National and Local Performance Indicators
Scheduled Bulky Collections
The potential to turn a high volume, potential loss making service into a self funding business with effective management of ad hoc requests.
- Handles ad hoc requests for collection of bulky waste, white goods, green waste and/or deliveries of recycling sacks, bins, etc.
- “At a glance” view of next available collection date
- Integrates with a variety of online payment authorisation and financial systems
- Satisfies most Local Authority service criteria whether free or chargeable (e.g. first collection free, next one chargeable etc.)
For more information, please see our Contender StreetScene Overview PDF.
